South Shore Convention and Visitors Authority R.O.S.E. Awards ceremony

R.O.S.E. is an acronym for Recognition Of Service Excellence. The program shines a light on the waiters, cab drivers, service associates, and other non-managerial hospitality employees that make every Indianapolis visitor feel special. By going beyond the expectations of their job descriptions these service champions leave lasting impressions that bring true meaning to the phrase “Hoosier Hospitality.”

Typically, the South Shore CVA gathers every to honor these goodwill ambassadors at a gala event and awards ceremony. However, this year due to COVID-19, they had to reschedule the event, and ultimately decided to host it virtually. Our wonderful producers at GreatNews.Life helped them broadcast this awards ceremony via Facebook Live. Watch this fantastic celebration of an industry and the people who roll up their sleeves and do their jobs every day with pride in their companies and their city.


R.O.S.E. Awards Winners

Chana Thompson, Server at Stadium Sports Bar & Grill, Ameristar East Chicago

Samantha Farler, Server at Merrillville Florist & Tea Room

Patricia Scott, Slot Attendant at Majestic Star Casino

Alexa Cano, Special Events Coordinator at the Mascot Hall of Fame

Karen Jones, Server at Tiebel’s Restaurant is very deserving

Izayah Edwards, Service Clerk at Jewel Osco in Crown Point


R.I.S.E. Awards Winners

Natalie Garza, Visitor Experience Manager at Bellaboo’s Play and Discovery Center

Sonja Dectelides, Director of Human Resources at Majestic Star Casino


Sponsored by: Fair Oaks Farms, Teibel's Restaurant, Ameristar Casino EC, Albanese Confectionary, Chicagoland Popcorn, Deep River Water Park, Mascot Hall of Fame, Doc's Smokehouse and Craft Bar, Bellaboo's Play and Discovery Center, Majestic Star Casino, Horseshoe Casino, Chicago White Sox.