South Shore Convention and Visitors Authority presents the 2020 R.O.S.E. Awards

R.O.S.E. is an acronym for Recognition Of Service Excellence. The program shines a light on the waiters, cab drivers, service associates, and other non-managerial hospitality employees that make every Indianapolis visitor feel special. By going beyond the expectations of their job descriptions these service champions leave lasting impressions that bring true meaning to the phrase “Hoosier Hospitality.”

Typically, the South Shore CVA gathers every to honor these goodwill ambassadors at a gala event and awards ceremony. However, this year due to COVID-19, they had to reschedule the event, and ultimately decided to host it virtually. Our wonderful producers at GreatNews.Life helped them broadcast this awards ceremony via Facebook Live. Watch this fantastic celebration of an industry and the people who roll up their sleeves and do their jobs every day with pride in their companies and their city.