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McColly Real Estate one-stop shop for clients

By: Julia Demma Last Updated: July 26, 2019

We all know that buying a home can be a complicated, multi-step process, but at McColly Real Estate, they hold true to their slogan, “All Purpose Real Estate. One Source.”

McColly has proven to be a one-stop shop for buyers, offering everything from financial guidance to title processing, making customers’ experience as simple as possible.

“From the pre-approval letter courtesy of Diamond Residential Mortgage to confirm how much home the client can afford; finding the right property with one of our experienced Realtors, and closing on the home with our Community Title ancillary company; to acquiring home and auto insurance from McColly Insurance, we’ve elevated ‘One-Stop’ to a new level of customer service,” said Monica Decker, director of marketing and technology.

With all these services available in-house, it creates a smoother transaction and allows clients to reach the closing table faster.

McColly’s relationship with Diamond Residential Mortgage Company, a well-established Mortgage Banker throughout Northwest Indiana who provides individualized services to buyers with an array of products, is just one puzzle piece that goes into providing clients with a smooth process. The partnership continues to prove to be a powerhouse relationship since the venture started in February 2018.

“[The partnership] is equal and a good fit. Both companies understand their responsibilities and we do our best in order to ensure that the client is well informed and taken care of,” said Ryan Eberhardt, Executive Vice President at Diamond Residential Mortgage. “It’s a great opportunity and we value our partnership with McColly, who is a very well-known and respected real estate company in Northwest Indiana,” said Eberhardt.

Diamond Residential Mortgage’s primary job is to connect with the McColly agents and provide them with a qualified preapproval letter for their clients in order for them to shop confidentially within their respective price range.

“We try our best to simplify the process, make sure everyone involved is well-informed, and most importantly, hold true to our pre-approval letters which allow clients and the agents to focus primarily on finding the right house.

Diamond Residential employees are also available 24/7 to make this process as smooth as possible.

“We want to ensure that we make ourselves as available as possible for everyone in the transaction so they can have direct access to us whenever they need. We want to be able to get that information over to them right away,” Eberhardt said. “This availability and communication is important and beneficial in such a happening and fast-moving market.”

Another close partnership that is beneficial to clients is shared between Community Title Company. Community Title provides McColly clients with a smooth experience for title and closing services.

“Our dedicated staff, including Attorney Nathan Vis, our Underwriting Counsel, understands the needs of buyers, sellers and real estate professionals, and is committed to ensuring a pleasant settlement experience. We maintain state-of-the-art facilities that enable us to deliver fast and courteous title and settlement services at competitive rates,” said Kathy Shultz, Manager at Community Title.

There are many actions to be taken before a title can be successfully transferred and being able to work directly with Community Title on behalf of a buyer can simplify this process. Buyers eliminate stress by handing off the details to knowledgeable professionals within both companies.

In addition,McColly Insurance Agency is committed to providing clients with competitive rates, quality products, award winning customer care, and innovative claims service.

A broad range of insurance products for personal and commercial needs is available along with a wide variety of A-rated companies. McColly Insurance’s experienced professionals will research individual needs, design a customized insurance plan to fit those needs, and find the most competitive rates so buyers can have peace of mind that everything they’ve worked so hard for in life is covered.

Bob Roganovich, McColly Insurance Agent, is concerned with replacement value when working with clients and swears by the saying, “best coverages for the best prices”, during the process.

“I think providing insurance services to customers is important because a lot of people are intimidated by things that they don’t know much about such as mortgages, warranties, etc.,” Roganovich said. “I personally think that McColly Real Estate is everything that other real estate companies should strive to be.”

With McColly Insurance, friendly staff members will work on a one-on-one basis with clients to develop not only the perfect policy, but a lasting relationship. To do so, McColly Insurance offers personalized customer service seven days a week, customized plans to fit your needs, finding and comparing the best rates, getting insurance quotes done quickly, and providing flexible mobility.

“If a McColly insurance agent need to go to another office or a client’s home, we have no problem doing so. Life gets busy and we understand that. That is why one-stop shopping with McColly is an awesome thing,” said Roganovich. “If I knew someone looking to buy a new home was going with anyone but McColly, I would tell them that they are making a mistake.”

To get involved in one-stop shopping with McColly Real Estate, visit https://www.mccolly.com/.