Owning a home is one of the biggest, most important financial moves people make. Smart homeowners are diligent in taking care of this investment, especially when their home needs repairs or upgrades. Homeowners want the best work, at the best price, and they want the best people doing that work.
Overhead Door Company of Northwest Indiana delivers on that promise and strives to hire only the best in the industry to install and maintain garage doors and openers.
“We are always looking for talented people because we have a lot of work coming in and we know we need a big team to get it done the right way,” said Jeffery Cameron, marketing director for Overhead Door Company of Northwest Indiana. “Our goal is always to have a big enough team that we never turn away a customer if they need us out the same day.”
“We need people who can come in and make an instant impact,” he said.
Employees go through an extensive screening process, to ensure they have the right skills for the job, and that they’ll be a good fit for the culture of the company as well. They undergo a basic background screening process, and their driving records are checked, to ensure safety while operating company vehicles.
Once hired, they are fully trained to perform their jobs to the highest standards in the industry.
“Installation technicians receive OSHA Safety training and training with The International Door Association(IDA) for installation and servicing of garage doors and garage door openers. Technicians receive monthly training on new products for sales and have safety meetings discussing safe work practices,” Cameron said.
“Our techs train with a team that has collectively well over 100 years of garage door experience.”
Overhead Door Company of Northwest Indiana boasts an unusually high employee retention rate, with employees staying with the company an average of 7-10 years, well above the industry standard of just 2-5 years. To support their team of professionals, the company offers a comprehensive benefits package, including a competitive wage plus a monthly sales bonus, as well as medical, dental and AFLAC insurance coverage. Employees receive six paid holidays, and 10 vacation days each year.
“We also host an annual company Christmas party, celebrating and honoring our employees’ commitment to our customers,” Cameron said.
“We, without a doubt, show up in the most professional vehicle with the most professional tools to do the job, something I'm sure a lot of people agree is not a given when you have someone out to work at your home,” Cameron said.
“Our reviews speak for how well our team members perform. We ask our techs to be sure to give a card to each customer with their name on it asking if they would share their experience with us, and those reviews are overwhelmingly positive.”
See for yourself online at https://www.overheaddoornwi.com/.