NW Indiana ER & Hospital creates a unique, patient-centered facility in Lake County

NW Indiana ER & Hospital creates a unique, patient-centered facility in Lake County

NW Indiana ER & Hospital was created to fulfill one purpose-–to provide high-quality care in a calm environment with little to no wait time. 

Owned and operated by emergency room board certified physicians, everything about NW Indiana ER & Hospital exists to make healthcare about the patient and not the system. 

This difference is evident from the moment a patient steps in the door. Everything from the structure of the building to the medical equipment available is meant to set NW Indiana ER & Hospital apart from every other healthcare option in the Region. 

The first key thing to note is that NW Indiana ER & Hospital has a prime location for all Region residents. 

Located at 7904 Cabela Drive in Hammond, NW Indiana ER & Hospital provides easy access for all Lake County residents and beyond. 

Additionally, being a privately owned healthcare facility allows the physicians to focus on each patient and the staff. 

“At NW Indiana ER & Hospital, as physician owners, we understand the pressures that the clinical staff faces,” said Dr. Daniel Irving, chief operating officer and physician owner. “We work alongside our clinical staff and feel these pressures.” 

Another key tenet of NW Indiana ER & Hospital is the personal attention patients receive as soon as they walk into the center.

“It's hard to come across a hospital where they treat you like family and welcome you with bright spirits and smiling faces,” said Elisa Ramirez, front desk receptionist.

In fact, NW Indiana ER & Hospital cares for patients from babies to adults. With a separate pediatric patient area, even its littlest patients will feel right at home. 

The physician owners of NW Indiana ER & Hospital worked in large healthcare systems and understand all the problems that come with it. 

Another way that NW Indiana ER & Hospital sets itself apart is the atmosphere within its facility. Designed to be more like a hotel lobby instead of a medical complex, rooms are outfitted with elements of home to put them at ease. 

“NW Indiana ER & Hospital provides its patients and visitors with a positive and friendly welcome upon arrival,” said Felicia Sanders, patient services representative. “Our patients are not treated as just another person. Our patients are seen, heard, and treated with respect and dignity.” 

Rooms within NW Indiana ER & Hospital have flat-screen TVs and designer furnishings. 

Creating this unique healthcare operation was not easy, but the staff and physician-owners believe that this is the way all healthcare should be. 

“I’m proud of what we have been able to accomplish,” said Irving. “We have been able to start with a grand idea of taking back healthcare."

NW Indiana ER & Hospital is open 24 hours a day 7 days a week. To learn more about NW Indiana ER & Hospital please visit nwindianaer.com.