NITCO (Northwestern Indiana Telephone Co.) is announcing the following actions to support its customers in Rensselaer and Morocco:
- NITCO Installation and Repair Crews are implementing changes to the NITCO Cable system that will result in better TV, Internet and voice service for customers.
- For several months customers will experience temporary service interruptions during the day in various neighborhoods as our crews fix problem areas of the system and upgrade the equipment serving our customers. Due to safety concerns, this work will need to be completed during daylight hours. Our crews are working diligently during these scheduled outages to decrease the duration of service interruptions.
- The service interruptions should be short, 15-30 minutes and most NITCO customers will not see their service impacted for any lengthy period. NITCO will send an email and call notifications to our customers alerting them about the scheduled interruption. If NITCO needs to interrupt customer services for a lengthy period we will also post this information on our Facebook page and website at www.nitcotv.com. Customers may want to make sure NITCO has the best email and phone contact info on file for this type of communication.
NITCO and its 100 employees want to thank all of our customers and encourage anyone with questions about their broadband, cable TV or voice service to contact us at 219-996-2981 or email csr@nitco.com.
NITCO (Northwestern Indiana Telephone Company, Inc.) is Northwest Indiana’s premier provider of broadband, Television, fiber infrastructure and telephone service. www.NITCO.com