High-quality, affordable, and convenient healthcare in the Region became a lot more accessible in 2021, as Midwest Express Clinic (MEC) opened six new clinics throughout the Chicagoland area, including three in Northwest Indiana: Portage, Cedar Lake, and Griffith. With these new additions, Midwest Express Clinic’s network now crosses through nine different Northwest Indiana communities and over 20 throughout Chicagoland – with more still to come.
2022 marks Midwest Express Clinic’s 10 year anniversary, and 10 years of fulfilling their mission to provide “extraordinary healthcare with heart” – treating the person, not just the ailment. Longtime employees such as Director of Operations Kaitlyn Steinberg, FPC-C, are excited to see the anniversary coincide with so much progress.
“It’s been amazing to see how far MEC has come already,” she said. “When I first started here, there were only four clinics. In the five years I have been here, we are now over 20 clinics and continuing to expand. This allows even more access to quality and convenient care for our patient population. And, even with continued growth, MEC has been able to maintain that family feel which I think both our patients and employees appreciate.”
Nichole Jakupovic, FNP-BC, joined the team around that time as well and has seen the impact Midwest Express Clinic’s care can have on a community.
“Our patients are constantly raving about our services and talking about how different we are compared to the rest,” she said. “Over the course of my career with MEC, I’ve witnessed an exponential increase in the number of patients who’ve decided to switch to us for all of their primary and urgent care needs. It really just goes to show that when you put 100% of your heart into something and create a mission that is centered on the needs of others you can truly change the world—starting with one community at a time.”
The clinic’s community driven, patient-first approach is reflected in all aspects of their business, not just their healthcare. Kasia Marshall, FNP-C, highlighted how that is already seen in their new Portage location.
“MEC’s philosophy is the foundation for the care we provide our patients, our communities, and our staff,” she said. “No matter how much MEC grows, we consistently reach out and take part in various community events like food drives, coat drives, and so on. MEC strives to have the right ‘vibes’ at each of our locations to ensure our staff has proper training and the proper environment for our staff to continue expanding their skills and grow. The philosophy helps various clinics work more like a family together than individuals or coworkers.”
Brittany Press, FNP-C, echoed Marshall’s thoughts, saying that philosophy is why Midwest Express Clinic was able to grow so successfully in 2021.
“MEC is based on the fundamental value of putting the patient first, which is the true essence of healthcare,” she said. “It’s the only place that I have ever worked where they become more successful, their workers and the community benefit just as much as the business. They continue to give back to their communities, which are so many now, and their workers as they grow.”
MEC already has seven new clinics in the works for 2022, including ones in North Hammond, Crown Point, and Michigan City.
“I am personally excited about the expansion into my own community with the new clinic in Crown Point on Broadway this year,” said Nicole Hawkins, FNP and director of clinical documentation. “It’s going to be such a great location for us. We’re always adapting to the needs of our communities by adding more staff and offices to keep up with their needs.”
To learn more about Midwest Express Clinic, their upcoming locations, and find special offers at midwestexpressclinic.com